What We Do
At ThriveCONNECT, we help you design and deliver effective, modern Single Points of Access that work for everyone.
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With decades of experience, we’ve supported systems across the UK to build no-rejection, whole-system SPAs that make it easier for individuals to get the right support—first time.
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A well-developed model that avoids the usual pitfalls and brings people together
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We also deliver training and support for each part of the pathway that helps your service or whole system
A Traditional Mental Health System
Imagine Maya, a teenager, feeling overwhelmed and anxious.
She wants Advice and Help — but where does she start?
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What is a Single Point of Access?
What Makes Our Model Work?
✔ Flexible integration with your existing systems or full
model setup based on local, consulted, need
✔ Co-created with your providers for whole system
cohesion
✔ Thrive framework enabled - a common language for all
✔ Self-help and digital tools to empower individuals
✔ Professional and Self-Referrals
✔ Multi-professional triage teams and processes to ensure safe, speedy, holistic and appropriate responses
✔ Clear mapping, pathways and agreements — no wrong door, no rejection
✔ Electronic, secure and consent-driven information sharing
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Creating a single, joined-up access point that serves children, families, and adults — without confusion or delay
Providing Solutions to Typical Issues
Key Features
THRIVING & SELF CARE WEBSITE
High-Quality Content
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Evidence-Based
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Prevention
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Self Care
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Digital
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Waiting List Support
Service ready agreements
Smooth Pathways
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Information Sharing
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No Rejection Referrals
Trusted Triage
Agreed Triage Process
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System Wide
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Direct Referral Pathway
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No Rejections
Multi Professional Processes
Whole System Triage and Clinical Team
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Unpick Complex Issues
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Broad Database View
INTELLIGENT REQUEST FOR SUPPORT FORM
NHS Digtially Enabled
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Shared Decision Making
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Thriving and Self Care Resources Connection
National Metrics COnnected
MHSDS Flow
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National Metrics
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Access Targets
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4 week wait
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Community Services Dataset
SNOMED Coded
Common and Accurate
Language
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MHSDS Flow
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NHS Reference Sets Linked
EPR System Connection
Secure transfer of information
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eRS
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SystmOne, IAPTUS, 3rd Sector
Full service pathway mapping
Common Mapping
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SNOMED coded
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Thrive needs based groupings
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IT system connection and service filtering
Benefits
Right Support Right Time
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Finds services more accurately
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Needs not service based
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Self care
reduced Waiting Lists
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Finds the right service much more often first time
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Removes inappropriate referrals going to waitlists for future rejection
No Rejections
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Trusted Triage and service readiness agreements ensure accepted referrals
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Multi professional processes to find the right support and refine the process
Increases Capacity
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Increased Advice offer
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Single session interventions
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Digtial self care
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Less service triage & admin time
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Using the full range of services in your area
What People Have Said
Norfolk and Waveney ICB Commissioner
Vast experience ensures the delivery of projects efficiently and effectively, with minimal disruptions
07403384626
Leeds, London, Nationwide
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