ThriveCONNECT Model
ThriveCONNECT Modules
The ThriveCONNECT model is made up of modules which interconnect to create the whole, smooth flowing model
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Choose whole pathway development or choose a module to enhance your current processes
See below for a description of each module
Evidence-Based Thriving
Effective Self Care
Starting Well
Waiting Well
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Easy access to relevant evidence-based resources, including digital self-care tools help people Thrive
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A core part of the model is connecting people to tailored self-care resources instead of, or as well as, direct support
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Many areas find their websites, school curriculums, and digital services need improvement
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With our expertise, we can analyse and enhance these offerings, linking them to support requests to strengthen self-care and manage waiting lists
Part of a full SPA development or a stand alone modular development
Digital Request for Support Form
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SNOMED coded
Holistic
GDPR-Compliant
Ask the right questions, get the right information, and efficiently connect to your digital systems
Whether a simple referral form upgrade or an AI-driven triage system, we can help you design tools that ask the right questions and deliver better outcomes.
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Key features we can develop include:
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Needs-led design aligned with the Thrive Framework
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Self-referral options
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Holistic approach
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Integration with NHS Spine and EPR systems to minimise manual tasks and errors
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Clear GDPR-compliant consent statements
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Improving existing GP referral routes
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Part of a full SPA development or a stand alone modular development
Building a SPA Team
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System Wide Triage
Multi Professional
Shared Decision Making
Thrive Advice and Consultation
Our model creates multi-professional, system-wide team to:
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Improve triage and ensure timely, appropriate support from system wide knowledge
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Team access to suitable databases such as Early Help and Shared Care Record for a full view of service involvement
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Build trust across the system
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Enable collaborative decision-making
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Strengthen Advice and consultation in line with the Thrive Framework
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Provide quicker one-off support, reducing waiting times for routine services
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Embed single-session interventions, if needed
Part of a full SPA development or a stand alone modular development
Needs Led Service Mapping
Thrive Framework Needs Based Groupings
SNOMED coded
Simplicity, Consistency, Accuracy, Digitally Enabled
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Unique and © to ThriveCONNECT
We map your service offers using Thrive Framework needs-based groupings and SNOMED coding, ensuring:
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Accuracy and a common language
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Needs-based, person-centred care
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Interoperability with EPR systems
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Enables an IT service filtering tool
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Enables connection of needs to your local self-help and information webpage
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Endorsed by NHS England’s Mental Health Currencies programme and the iThrive national team.
Part of a full SPA development or a stand alone modular development
Trusted Triage
Direct Referral
No Rejection Pathways
"Warm Handover"
Direct, Accepted, Accurate, Information Sharing
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Unique and © to THRIVECONNECT, we co create a trusted triage process with partners
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Accepted referrals
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"Warm Handover" sharing triage information instead of signposting
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Single Point of Access readiness agreements
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Common service mapping
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Information sharing agreements
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Rapid access to Thriving, Advice, Help, More Help, Risk Support
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Part of a full SPA development or a stand alone modular development
Multi Professional Processes
Decision Making
Sustainable Refinement
Provider Interfaces
​Provider to Provider Transitions, Complex Referral Solutions, Sustainable Refinement, Filling the Gaps
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Multi professional processes are embedded to enable:
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System wide trust building
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Trusted Triage refinement
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Ease of movement to the right service
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Finding solutions to complex and contested referrals
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No more rejections or falling through the gaps
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Part of a full SPA development or a stand alone modular development
NHS National Reporting
MHSDS flow
Access target metrics
Four week waitlist "stop the clock" SPA activity
The Right Data, The Right Metrics
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As specialist experts in NHS data flow, we show you how to utilise SNOMED coding effectively and consistently at every stage of the process.
This enables the SPA providers and system partners to effectively flow access target and four week waitlist data for your local area.
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Part of a full SPA development or a stand alone modular development
Information Sharing
Transfer information securely with consent
eRS Development
Secure, Consent Driven, Efficient
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We assess your Electronic Patient Record system interoperability issues across the system and provide recommendations
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We create a plan to develop this for effective sharing of information.
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We harness eRS with VCSEs based on our pilot work with NHSE
Part of a full SPA development or a stand alone modular development
Thrive Framework Development
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Thrive framework understanding and implementation is an important element of the model.
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If your system is not developing along Thrive framework lines, the key areas of needs-based, common language and multi-professional working can be focused on.
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We can help you develop Thrive framework alongside implementing the model
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Years of experience means we can deliver all levels of the plan from system assessment to Thrive awareness training
Part of a full SPA development or a stand alone modular development
SNOMED code training
Curated Lists for Needs, Activity, Assessment Tools and More
The model harnesses the power of SNOMED codes throughout.
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We provide highly rated training for all staff to understand
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What SNOMED is and isn't
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How it supports a needs based approach and common language
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Links to MSHDS flow, 4 week waitlist and where to record in MHSDS v6.0
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A curated SNOMED code list created from work with service providers cross referenced to key reference lists such as the 4 week waitlist and MHSDS Primary Reason for referral.
System wide consistency enabling effective data transfer and service connection
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​Part of a full SPA development or a stand alone modular development
Engagement
and
Comms
Engaging Our Partners
We prioritise clear, consistent communication with our partners to foster collaboration and alignment. Regular updates, tailored resources, and open channels ensure every stakeholder remains informed and involved as we move forward together.
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Preparing for Launch
Working with your local comms teams and content creators, our communications strategy is designed to support a seamless launch, with a focus on both internal and public-facing audiences. Internally, we help teams create the tools, training, and messaging needed to represent our mission confidently. Externally, we help develop impactful campaigns to raise awareness, build excitement, and connect with our wider community.